1. Submit a deletion request
Email huyhanh.hum@gmail.com with the subject Data Deletion Request — Huy Hanh Marketing. You may also contact admin@huyhanhmarketing.io.vn.
Please provide enough information to locate your data, if available:
- The name of the Huy Hanh Marketing app or integration you used (for example, a Facebook Page, Instagram, advertising reporting or Google automation tool).
- The connected Page, Instagram username, advertising account or business name, if relevant.
- A contact email address and a short description of the data you want removed.
- If the request concerns a lead form or message submitted to a client business, identify that business or Page, if known.
2. What happens next
We review the request, confirm which data is under our control, and may request proportionate information to verify the requester's authority. For valid requests, we delete or irreversibly de-identify applicable records unless a limited exception under law or applicable platform requirements applies. We review and act on verified requests without undue delay and within any applicable legal deadlines. If verification or additional information is needed, we will explain the next steps. You will be notified when the request has been resolved or when any permitted limitations apply.
3. What data may be removed
Depending on what is held by the relevant integration, deletion can include stored platform connection information, account or Page identifiers, access tokens, cached insights, lead data, message or comment records, publishing metadata, and automation logs tied to the requesting individual or account. Data that was only processed transiently may no longer be held by us.
Limited information may be retained where necessary to comply with law, prevent abuse, preserve security or resolve disputes, subject to appropriate safeguards. Backup restoration cycles may affect how quickly residual copies are removed.
4. Disconnect your Meta app
You may revoke future access from the relevant Facebook or Instagram account settings, such as Settings and privacy → Settings → Apps and websites, where the connected application is listed, or from the business integration settings available for your account. Choose the Huy Hanh Marketing app and remove its access. Menu names vary by account and device.
Important: Removing the app stops future authorized access through that connection but does not automatically erase information already stored by our services. Submit the email request above for records we still control. Removing our copy also does not delete information separately held by Meta itself.
5. Disconnect Google or other services
For Google, revoke the applicable app's access through the third-party connections and security settings of your Google Account. You can also disable an authorized automation or ask us to remove connection information. Revoking access and requesting deletion are separate actions.
6. Data held by a client business or third party
Where Huy Hanh Marketing processes information on behalf of a separate business, we may need to direct your request to the responsible business or coordinate deletion with them. We cannot unilaterally erase records independently controlled by Meta, Google, a connected CRM, or another third-party service. We will explain that limitation where relevant.
7. Privacy and support
Read our Privacy Policy for data categories, uses, disclosures and retention practices, and our Terms of Service for service conditions.
Contact: huyhanh.hum@gmail.com or admin@huyhanhmarketing.io.vn.